Japanese Round Style Titanium Acetate Eyeglasses Frames Pink High Quality Men Glasses Women Eyewear
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
⚠️ A Warning About GlassesUSA: My Nightmare with Their 'Premium' Lenses
I'm writing this as a warning about my experience with GlassesUSA. Everything about working with them was great until the glasses defect surfaced. I paid for premium lenses including the $48 extra for the Super Hydrophobic coating. These lenses are nearly impossible to clean. This isn't my first pair of glasses; I have 9 pairs from Zenni and not a single one of them has this issue. Even though they have what they call a 365 day warranty, they only offered me a 50% store credit. My inability to render the glasses smudge-less is not a user issue as I have been wearing glasses for 60 years. The most unsatisfactory part is that it is not possible to speak to a live agent via phone. This whole ordeal is why I felt compelled to engage with their customer service, hoping for a reasonable solution to a clear product defect.
Customer: Hello, my order number is 105180754. The Super Hydrophobic coating I paid extra for is defective; the lenses are impossible to clean. Your chat agent only offered a 50% store credit, which is unacceptable for a defective product under warranty.
CS Rep: I'm very sorry to hear about the issue with your lenses and the frustration this has caused. Let me pull up your order. I see the notes here, and I apologize for the previous offer. A defective coating should absolutely be covered.
Customer: Thank you. All I am seeking is a replacement pair of glasses with the Super Hydrophobic treatment applied correctly. I was told I'd have to wait 3 to 5 days for an email from a "review team," which seems excessive.
CS Rep: I understand completely, and you shouldn't have to wait. I can bypass that and process a warranty replacement for the exact same pair for you right now, at no charge. We will ensure the coating is applied correctly on the new pair.
Customer: Okay, that's what I was looking for. Can you confirm the replacement order has been placed?
CS Rep: Yes, it has. Your new order number is 105180754-R. You'll receive an email confirmation shortly. We sincerely apologize for the inconvenience.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Eyewear Nightmare to a Dream Come True: How This Site Restored My Faith ✨
My experience has been nothing short of amazing, and it all comes down to the incredible craftsmanship of these frames. The lightweight feel and perfect fit I've been enjoying are hallmarks of high-quality Japanese Titanium Acetate Eyeglasses. They're not just an accessory; they're a statement of style and a testament to comfort that lasts all day. If you've been searching for that perfect blend of modern aesthetics and durable design, you absolutely have to see these for yourself. My last online glasses purchase from another site was a total nightmare. 😤 I paid extra for a premium coating that was defective, making the lenses impossible to clean. Their customer service was a joke, offering only a 50% credit and making it impossible to speak to a real person. I felt completely frustrated and ripped off. ðŸ˜
I was about to give up on buying glasses online for good, but a friend recommended Mozaer.com after hearing my story. I was skeptical, but decided to take a look. 🤔 I’m so glad I did! My experience was perfectly captured by another customer's review: "It was easy to order new glasses online. They are lightweight, good looking and the correct trifocal prescription. Couldn’t be easier."
That sums it up perfectly. The whole process on Mozaer.com was seamless from start to finish. The frames are high-quality, and the lenses are crystal clear—no smudging issues at all! ✨ The virtual try-on was accurate, and my order arrived faster than expected. I was so impressed with the value and style that I also ordered a pair of reading glasses for women for my mom, and she adores them. Mozaer.com has completely restored my faith in online eyewear shopping. Great products, fair prices, and a hassle-free experience. I'm a customer for life! 😃
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